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Channels / Website chat

Website chat

Make every visit a chance to help.

Add a branded AI chatbot to your website. Answer questions from your knowledge base and connected tools, and keep conversations close to the pages visitors are exploring.

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Illustrative demo · Fictional Acme store

A shopper describes what they need. The agent narrows the choice and checks availability before recommending.

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The everyday difference

Make the next step easier.

01

One installation snippet

Add the widget to an allowed website and customize the agent name, avatar, colors and greeting.

02

Useful answers in context

Support questions, product discovery, verified order information and meeting slots can share one conversation when configured.

03

A mobile-friendly experience

The widget adapts to phones and lets visitors continue with text, reviewed voice notes or configured live voice.

From setup to first conversation

Here’s how to start.

Configure it in your workspace, then test the experience before you publish.

  1. 1

    Create your workspace

    Add your business knowledge and choose the agent’s greeting and appearance.

  2. 2

    Install and allow your domain

    Copy the widget snippet, add it to your website and configure allowed domains.

  3. 3

    Test a visitor conversation

    Check source readiness, a real question and the inbox before inviting customers.

A few useful details

Before you get started.

Does it work with WordPress?+

A website that lets you add the embed snippet can host the widget, including WordPress. This is a snippet installation, not a separate WordPress data connector.

Better together

Explore the rest of your toolkit.

Make room for better conversations

A better conversation starts here.

Create your workspace, connect what you need, and test your agent with the questions your customers actually ask.

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