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Solutions / For online stores

For online stores

Helpful from the first question to the delivery update.

Connect your store knowledge and supported commerce tools so shoppers can find relevant products, understand policies and check verified order information.

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Illustrative demo · Fictional Acme store

A shopper describes what they need. The agent narrows the choice and checks availability before recommending.

Explore this feature

The everyday difference

Make the next step easier.

01

Help with product discovery

Ask qualifying questions and recommend relevant products using the configured catalog.

02

Keep availability current

Connected Shopify and WooCommerce recommendations verify stock before they are shown.

03

Help after purchase

Use verified order lookup and business policies to reduce repeated delivery and returns questions.

From setup to first conversation

Here’s how to start.

Configure it in your workspace, then test the experience before you publish.

  1. 1

    Bring your store information

    Add your policies and authorize a supported store connection.

  2. 2

    Choose the shopping tools

    Enable product capabilities and configure verified order access.

  3. 3

    Test a customer journey

    Try a product question, an availability check and a test order lookup.

A few useful details

Before you get started.

Can it negotiate discounts?+

The current product does not independently change prices or negotiate discounts. Any offers must come from your approved business information and supported tools.

Better together

Explore the rest of your toolkit.

For support teams

Make routine help easier to deliver.

For service businesses

Move from an inquiry to an available time.

Make room for better conversations

A better conversation starts here.

Create your workspace, connect what you need, and test your agent with the questions your customers actually ask.

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