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Features / Connected business tools

Connected business tools

Connect the tools behind the answer.

Authorize supported apps and expose selected tools to your agent. Bring store information, calendar availability and a reviewed order-status API into the conversation.

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Illustrative demo · Fictional Acme store

After the customer verifies ownership, a connected order tool retrieves the status from your backend.

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The everyday difference

Make the next step easier.

01

Authorize an account

Supported connections use the existing Nango integration layer for the provider’s credential and authorization flow.

02

Choose what the agent can do

Enable reviewed tools and explicitly connect them in the agent graph before publishing.

03

Keep secrets off the conversation

Credential handling and tool execution stay on the server. The model does not receive raw OAuth tokens or arbitrary API access.

From setup to first conversation

Here’s how to start.

Configure it in your workspace, then test the experience before you publish.

  1. 1

    Choose a supported connection

    Start with Shopify, WooCommerce, Slack, Google Calendar, Outlook or the custom order-status connector.

  2. 2

    Configure and verify

    Complete provider setup, authorize the account and test the permitted action.

  3. 3

    Publish selected tools

    Review the agent graph and enable only the actions this agent should use.

A few useful details

Before you get started.

Can I connect my own backend?+

Yes, through the reviewed read-only order-status API connector. The dashboard walks you through authorization, response mapping and testing.

Better together

Explore the rest of your toolkit.

Make room for better conversations

A better conversation starts here.

Create your workspace, connect what you need, and test your agent with the questions your customers actually ask.

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