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Features / Meeting booking

Meeting booking

Find a time. Keep the conversation going.

Connect Google Calendar or Outlook so visitors can see available slots, choose a time and confirm a meeting from website chat.

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Illustrative demo · Fictional Acme store

Show calendar availability, let the visitor choose, then create the meeting after confirmation.

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The everyday difference

Make the next step easier.

01

Offer actual availability

Free/busy information is read from the connected calendar using your saved availability rules and time zone.

02

Confirm before booking

Visitors choose a slot and confirm their name, email and meeting details before the calendar event is created.

03

Recheck the slot

Availability, configuration and authorization are checked again when the visitor confirms.

From setup to first conversation

Here’s how to start.

Configure it in your workspace, then test the experience before you publish.

  1. 1

    Authorize your calendar

    Connect Google Calendar or Outlook from Connected apps.

  2. 2

    Set your availability

    Choose one writable calendar, business time zone, duration, weekdays, buffers and booking notice.

  3. 3

    Publish and preview

    Enable the meeting tool in the agent graph, preview the available slots and test a booking.

A few useful details

Before you get started.

Does it send an invitation?+

The provider is asked to send the invitation when the event is created. Event confirmation is not a guarantee that the email was delivered.

Better together

Explore the rest of your toolkit.

Make room for better conversations

A better conversation starts here.

Create your workspace, connect what you need, and test your agent with the questions your customers actually ask.

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