Understand the preference
Ask about the product type, texture, budget or other preferences that your catalog can support.
Industries / Beauty & skincare
Beauty & skincare
Give every product question a thoughtful answer.
Help shoppers explore your beauty catalog, compare published product details and understand your brand’s usage guidance in one conversation.
Get startedA shopper describes what they need. The agent narrows the choice and checks availability before recommending.
Explore this featureThe everyday difference
Make the next step easier.
Keep the facts close
Answer from your published ingredient lists, product descriptions and manufacturer instructions, with clear limits when a detail is missing.
Offer an available next step
Recommend relevant products from your configured catalog and check supported connected-store stock before showing a recommendation.
From setup to first conversation
Here’s how to start.
Configure it in your workspace, then test the experience before you publish.
- 1
Prepare reliable product information
Add ingredient lists, usage instructions and product FAQs from your business’s approved sources.
- 2
Connect your store
Set up a supported store connection for current variants, prices and stock checks.
- 3
Review the questions
Test everyday product comparisons and check that the agent explains missing information instead of inventing claims.
A few useful details
Before you get started.
Will it invent product benefits?+
No. Product claims must come from the information you provide. Missing details should lead to a clarification or an explanation of what is known.
Better together
Explore the rest of your toolkit.
Make room for better conversations
A better conversation starts here.
Create your workspace, connect what you need, and test your agent with the questions your customers actually ask.