Ask a useful question
Narrow a catalog search using the pet type, product category, size or budget supported by your product information.
Industries / Pets
Pets
More helpful answers for every pet parent.
Help shoppers explore pet products by their stated needs, understand published product details and follow an existing order without switching conversations.
Get startedA shopper describes what they need. The agent narrows the choice and checks availability before recommending.
Explore this featureThe everyday difference
Make the next step easier.
Explain the product
Answer material, sizing, care and manufacturer-guidance questions from your approved business sources.
Stay useful after purchase
Explain shipping and returns policies, or use a connected order tool after the customer verifies ownership.
From setup to first conversation
Here’s how to start.
Configure it in your workspace, then test the experience before you publish.
- 1
Add the product details
Include relevant species, size, materials and manufacturer instructions in your catalog and knowledge sources.
- 2
Enable the right tools
Connect a supported store and configure read-only order access where needed.
- 3
Test realistic questions
Try a few product preferences, missing-detail questions and a verified demo order before launch.
A few useful details
Before you get started.
Can it suggest an alternative when a product is unavailable?+
It can search for relevant available alternatives in the configured catalog. Supported store recommendations check stock before they are shown.
Better together
Explore the rest of your toolkit.
Make room for better conversations
A better conversation starts here.
Create your workspace, connect what you need, and test your agent with the questions your customers actually ask.